Parcelforce what happens if i not in

Regards, Mick PFW. In the meantime the parcel had been safely delivered 40 mins previously. I used the website to determine that it had in fact been delivered.

An error has occurred please try again later. Downgraded a star. Needs some prompt work on the backend.

Every time I hear Parcelforce are going to deliver I anticipate a problem. Sort yourselves out! Even worse than that the sender called PF to give them my address again on the 30th of December, but still no delivery. Even if there was some communication on their part to update me that would be a step in the right direction. The following data may be collected but it is not linked to your identity:. FAQs Parcels Will the parcel be covered against loss or damage?

Do you deliver on a Saturday? Can a parcel be left without a signature? No, we require a signature upon delivery.

Is a signature required? A signature upon delivery is required for all Parcelforce Express services. What time will my parcels be delivered by? Can I insure my item against loss or damage? Are all International Tracked and Signature items electronically tracked until they are delivered? Is a signature taken on delivery? Can I insure my item in case of loss or damage? Can I track my item? Are delivery times guaranteed? How can I send Airmail even faster? Can I buy consequential loss coverage?

Can I have something delivered on Saturday? Saturday delivery cannot be accepted for some businesses including: Banks Building societies Travel agents Jewellers Post Office branches. What size and weight can my Special Delivery item be? Can I get a refund if my item is not delivered on time? How will I know it's been delivered? Where in the UK do we deliver? We deliver by 5. What compensation cover is provided with Signed For? Is my item guaranteed to arrive next day? As the individual placing your order, it is your responsibility to make sure your purchase is adequately covered should loss or damage occur.

Please note that BFPO cannot pay full compensation for damage or loss should your item not be covered for its full value. We strongly recommend using Royal Mail Special Delivery for expensive purchases, which offers several levels of compensation and comes with a full track and trace capability.

BFPO customers can be assured that throughout the run up to Christmas, that BFPO will continue to exploit every opportunity to move mail forward in support of the overseas defence community, however due to the ongoing uncertainty, at this time, BFPO customers are strongly advised to:. Whilst the vast majority of customers will receive an excellent service and customer experience occasionally things go wrong and mail becomes lost or damaged.

BFPO mail may endure a long journey to reach its destination especially in remote areas of the world and mail may pass through several organisations for example, airport cargo handlers and foreign mail administrations; senders of mail should use good quality packaging sufficient to withstand rough handling. The main cause of this is shower gels. BFPO has to deal with several of these daily. Customers are advised to send these with screw caps or if not feasible secure the cap with adhesive tape to prevent opening in transit.

There is no fee is payable in addition to postage. Customers should obtain a Certificate of Posting and retain evidence of the value of goods, which must be produced in the event of a claim for loss or damage. This service is available for all letter services air and surface letters, small parcels and printed papers to the UK, plus to and from BFPO numbered addresses.

This service provides a signature on delivery and compensation cover for valuables. These are shown in the tables below.

The maximum weight that can be sent is 20 kilogram, subject to the restrictions each BFPO number. Customers may use their own envelope, but items containing money or jewellery must be sent using the Royal Mail special delivery prepaid envelopes if compensation cover for loss or damage is to apply.

Special delivery does not provide timed delivery, telephone confirmation of delivery or compensation for delay or consequential loss. See table below for compensation available and the cost of the service, including postage. The table below shows the cost for the service according to weight, including postage.

Customers should affix the correct postage to the item. This service is available for airmail and surface mail letters, small parcels and printed papers up to 2kg, and is available to all International destinations. Compensation is subject to conditions and certain exclusions. Parcels over 2kg and up to 30kg leaving the EU are delivered by Parcelforce.

Business Commercial customers will be supplied with relevant documentation. Acceptance of these items into the BFPO system does not allow us to provide an assured service to the customer in respect of delivery timelines, proof of postage, tracking and potentially compensation in the event of non-delivery. Customers should also note that BFPO will not facilitate any claims for loss or damage for items which are wrongly accepted by unit postal staff in Limited Service locations and overseas Forces Post Office staff have been instructed not to accept these items.

This service will operate until further notice. Families and friends in the UK and at BFPOs can send packets up to 2 kg in weight, free of charge, to military and entitled civilian personnel only on the below operations and HM ships in support.

Size limits: Minimum one surface at least 90 mm x mm. Alcohol: Booze and bullets do not mix! Trending searches Where is my nearest branch? Other services. Track your post. Sent via Royal Mail? Which services can I track? Track your item. Sent via Parcelforce Worldwide?